Lee Scott steps down as Wal-Mart CEO on January 31. He dedicated his last public speaking opportunity as Wal-Mart chief, an address to the National Retail Federation in Washington, DC on January 12, to addressing big issues facing the country. What he had to say may surprise you.
“When I was invited to speak with you today, I am sure the expectation was for me to talk about Christmas sales,” Scott said to the industry gathering. “I hope you will bear with me as I go in a different direction. I would like to talk about the big issues facing our country and the role that we can play as retailers.”
“How do we come out of this difficult period in our history as a stronger America?” Scott asked. “Are we going to end the national embarrassment of 47 million uninsured and finally make health care in this country affordable for working men and women? Are we going to end our addiction to foreign oil and put our country on an economically and environmentally sustainable path through alternative sources of energy? Are we going to end the shameful slide of our education system and offer our children the knowledge, training, and opportunity they need and deserve? Are we going to solve the immigration problems in a way that secures our borders, respects the rule of law, and shows a deep compassion that families deserve?”
Scott said his years at Wal-Mart taught him that there’s nothing like crisis to bring change. “Over the last few years, a problem-solving vacuum has existed in Washington. There has been too much partisanship, too much gamesmanship, too much selfishness. The American people are tired of it,” he said.
He called on commerce to “build new relationships,” and to “listen not only to people who agree with us,” but also to those who do not. “This can work,” he said. “We have seen it work at Wal-Mart.”
“We have seen it in our efforts to become a more sustainable company, where some of our best ideas have come from NGOs and former critics,” Scott said. “We have seen it with the Better Health Care Together coalition, where we stood on the same stage with labor leaders and agreed that health care must be reformed. “
Scott said that retailers are closer to American working men and women than any other industry. “We know what makes a difference and what does not—because our customers tell us every day at our cash registers.”
“Let me be clear,” he said. “There is no conflict between delivering value to shareholders and helping solve bigger societal problems, “that meeting societal responsibilities can align and strengthen businesses.”
He called on his colleagues to squarely face health care, diversity, responsible sourcing, and immigration issues as opportunities for growth. “Every retailer, each and every business, can participate, can make a difference in society,” he said. “If you do it, I guarantee that you will be a better business and a better company. I know that together with leaders in government and the NGO community we can build a stronger America.”
So, goodbye Lee Scott. Thanks for the straight talk. We hope that everybody, not just your retail industry colleagues, listens.
Jack, OSM… more